E-COMMERCE EXECUTIVE JOBS

E-COMMERCE EXECUTIVE

Are you a digital dynamo ready to take on the world of e-commerce? We're on the lookout for an E-Commerce Executive to drive our online retail presence to new heights. If you're passionate about customer experience, sales growth, and all things e-commerce, come join us in shaping the future of online retail.

Responsibilities:

Online Store Management:

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  Oversee the day-to-day operations of our e-commerce platform.
• Ensure product listings are accurate, visually appealing, and optimised for search engines.
• Monitor inventory levels, update product availability, and manage pricing strategies.

Customer Experience Enhancement:

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  Craft an exceptional online shopping experience for customers.
• Respond promptly to customer inquiries, provide support, and resolve issues.
• Implement user-friendly navigation and intuitive checkout processes.

Sales and Conversion Optimisation:

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  Implement strategies to drive traffic, engagement, and conversions.
• Analyse user behaviour to identify bottlenecks and streamline the purchase journey.
• Execute A/B tests to optimise product pages, CTAs, and checkout procedures.

Content Creation and Marketing:

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  Create compelling product descriptions, images, and videos.
• Collaborate with marketing teams to develop e-commerce campaigns and promotions.
• Leverage social media and digital advertising to amplify e-commerce visibility.

Data Analysis and Reporting:

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  Monitor e-commerce KPIs such as conversion rates, average order value, and bounce rates.
• Extract actionable insights from data to refine strategies and enhance performance.
• Generate regular reports showcasing sales trends, customer behaviour, and areas for improvement.

Inventory and Fulfilment Coordination:

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  Collaborate with suppliers and warehouses to ensure product availability and timely delivery.
• Manage order fulfilment processes, including packaging, shipping, and returns.
• Maintain accurate inventory records and manage stock levels to prevent shortages or overstocking.

Technical Troubleshooting:

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  Collaborate with technical teams to resolve website issues promptly.
• Ensure smooth integration of payment gateways, shipping options, and third-party tools.
• Perform regular checks to maintain website functionality and security.

Market Research and Trends:

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  Stay informed about e-commerce industry trends and competitor activities.
• Identify new opportunities for product expansion, pricing adjustments, and market positioning.
• Innovate by exploring emerging technologies that can enhance the e-commerce experience.

Qualifications:

• Digital enthusiast: A Bachelor's degree in marketing, business, or related field.
• E-commerce prowess: Demonstrated experience in e-commerce operations and management.
• Customer-centric: A passion for delivering exceptional online shopping experiences.
• Conversion whiz: Proven ability to drive sales growth and optimise conversion rates.
• Content creator: Skill in crafting engaging product descriptions and visuals.
• Data interpreter: Proficiency in analysing e-commerce metrics and drawing actionable insights.
• Technical troubleshooter: Basic understanding of e-commerce platforms and website functionality.
• Trend spotter: Stay updated on e-commerce industry trends and competitor activities.
• Collaboration pro: Ability to work with cross-functional teams for seamless e-commerce integration.
• Familiarity with SEO, digital marketing, and online payment gateways is advantageous.

This is an example of one of the expert roles the team at S2M have placed previously. If you are looking for E-Commerce Executive job opportunities in Sydney, Brisbane, Melbourne or any other Australian city, simply register your resume with S2M.

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