HEAD OF E-COMMERCE JOBS

HEAD OF E-COMMERCE

Are you a visionary leader ready to shape the future of online retail? Join us as the Head of E-Commerce and drive the growth, innovation, and strategic direction of our e-commerce operations. If you possess a keen understanding of digital commerce trends, a passion for customer-centric strategies, and the ability to lead and inspire teams, we invite you to be part of our journey.

Responsibilities:

E-Commerce Strategy and Vision:

• Develop and execute a holistic e-commerce strategy aligned with business objectives.
• Define a compelling vision for the e-commerce department and its role in the organisation's success.

Leadership and Team Management:

• Lead, mentor, and manage a diverse team of e-commerce professionals.
• Set clear goals, expectations, and performance standards to ensure team success.
• Foster a culture of collaboration, innovation, and continuous improvement.

Business Growth and Expansion:

• Drive revenue growth through innovative e-commerce strategies and tactics.
• Identify new market opportunities, partnerships, and channels to expand online reach.

Customer-Centric Approach:

• Develop and execute customer-centric e-commerce initiatives to enhance user experiences.
• Implement personalisation strategies, customer journey enhancements, and targeted marketing.

Sales and Conversion Optimisation:

• Drive strategies to increase online sales, conversion rates, and average order values.
• Analyse data and user behaviour to optimise the e-commerce funnel and shopping experience.

Marketing and Promotion:

• Collaborate with marketing teams to align e-commerce campaigns with overall strategies.
• Plan and execute promotional campaigns, product launches, and sales events.
• Leverage digital marketing channels to drive traffic and engagement.

Data-Driven Decision-Making:

• Analyse e-commerce performance metrics, track KPIs, and derive actionable insights.
• Make informed decisions to refine strategies and enhance customer engagement.
• Regularly report on e-commerce performance to key stakeholders.

Vendor and Partner Relationships:

• Cultivate relationships with vendors, suppliers, and e-commerce partners.
• Negotiate terms, pricing, and agreements to support the e-commerce ecosystem.

Technology and Platform Oversight:

• Collaborate with IT teams to ensure the functionality, security, and scalability of the e-commerce platform.
• Stay informed about e-commerce technologies and trends, implementing relevant advancements.

Qualifications:



• E-commerce visionary: A Bachelor's degree in marketing, business, or a related field.
• E-commerce mastery: Extensive experience leading e-commerce operations and strategy.
• Strategic thinker: Ability to drive business growth through innovative e-commerce strategies.
• Customer-centric mindset: Dedication to delivering outstanding online shopping experiences.
• Leadership excellence: Proven track record of leading and managing high-performing teams.
• Data-driven approach: Proficiency in analysing e-commerce data to guide decisions.
• Tech-savvy: Familiarity with e-commerce platforms, technologies, and trends.
• Collaborative leader: Excellent communication skills with the ability to collaborate across functions.
• Trend-aware: Stay updated on e-commerce industry trends, emerging technologies, and best practices.

This is an example of one of the expert roles the team at S2M have placed previously. If you too are looking for Creative Director job opportunities in Sydney, Brisbane, Melbourne or any other Australian city, simply register your resume with S2M.

OPPORTUNITIES ACROSS THE DIGITAL SECTOR